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Reach Out to Our Creative Team for Support
We’re here to assist you with any inquiries or feedback.
Your thoughts and questions are important to us. Connect with our dedicated team for prompt assistance and guidance.
How can I contact customer support?
You can reach our customer support team by emailing us at [email protected] or using the contact form on our website. We aim to respond within 24 hours to assist you with any inquiries or issues you may have.
What are your customer support hours?
Our customer support team is available from Monday to Friday, 9 AM to 5 PM (UTC). We strive to provide timely assistance during these hours, ensuring your questions are answered promptly.
How do I track my order?
To track your order, please visit the ‘Order Tracking’ section on our website. Enter your order number and email address to view the current status of your shipment and estimated delivery date.
What is your refund policy?
We offer a 30-day refund policy for digital products. If you are not satisfied with your purchase, please contact us within 30 days for a full refund, provided the product has not been downloaded or used.
How can I provide feedback?
We value your feedback! You can share your thoughts by filling out the feedback form on our website or by emailing us directly. Your insights help us improve our services and offerings.
Do you offer support for educational institutions?
Yes, we provide specialized support for educational institutions. Please contact us to discuss your needs, and we will tailor our services to meet your requirements.